Last Updated: August 27, 2026
Build Enquiry ("Build Enquiry", "we", "us", or "our") is a real estate CRM platform operated by Broadsy Technologies Pvt. Ltd. This Privacy Policy explains how we collect, use, store, disclose, and protect personal and business information when you visit BuildEnquiry.com, use our web application, or otherwise interact with our services.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
A. Account and User Information
When you create an account or use our platform, we may collect:
Name
Email address
Mobile or telephone number
Company or organization name
Job title or role
Username and login credentials
Profile and account preferences
B. Customer and Lead Information
Our users may enter, upload, collect, or manage information relating to their customers, prospects, property buyers, sellers, brokers, or other contacts, including:
Name
Contact number
Email address
Address or location details
Property preferences and requirements
Budget and project interest
Lead source
Communication and follow-up history
Call notes and customer interactions
Site visit details and feedback
Booking and transaction-related information
C. Property and Project Information
We may process information relating to real estate projects and properties, including:
Project details
Property or unit information
Inventory and availability
Pricing
Booking status
Sales information
D. Documents and Files
Users may upload documents to the platform, including, where applicable:
KYC documents
Identity verification documents
Agreements
Booking forms
Payment proofs
Receipts
Other documents required for managing real estate transactions
E. Payment and Transaction Information
Where payment-related features are used, we may process information such as:
Payment schedules
Amounts due or received
Receipt details
Transaction references
We do not intentionally collect more payment information than necessary to provide the relevant service.
F. Automatically Collected Information
When you visit our website or use our platform, we may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages and features accessed
Date and time of access
Usage activity
Cookies and similar technologies
We may use information for the following purposes:
To provide, operate, and maintain the Build Enquiry platform
To create and manage user accounts
To manage customer enquiries and leads
To assign leads to sales executives
To schedule and track follow-ups and site visits
To manage bookings, inventory, documents, and payments
To generate reports, dashboards, and analytics
To provide notifications and reminders
To integrate leads from connected sources
To provide customer support
To improve platform functionality and user experience
To maintain security and prevent unauthorized access
To comply with applicable legal obligations
To communicate important service-related information
Build Enquiry is designed for businesses to manage their real estate sales and customer relationships.
If you are a business or organization using our platform, you may upload or collect personal information about your customers, prospects, employees, brokers, or other contacts ("Customer Data").
You are responsible for ensuring that you have the necessary rights, permissions, notices, and lawful basis to collect and process Customer Data through our platform.
We process Customer Data primarily to provide and maintain our services and according to your instructions, subject to applicable law and our agreements with you.
Our platform may allow users to connect or receive leads and information from third-party services and marketing channels, such as:
Websites
Google advertising services
Real estate portals
Referral sources
Brokers
Other integrated platforms
When you connect a third-party service, information received through that integration may be processed within Build Enquiry according to the functionality enabled by you.
Your use of third-party services is also subject to the privacy policies and terms of those third parties.
Where communication features or integrations are enabled, Build Enquiry may process contact information and communication-related data to:
Send updates
Share relevant information
Send reminders
Notify users about leads, follow-ups, bookings, or other activities
Facilitate communication between businesses and their customers
Users are responsible for ensuring that they have obtained any required permissions or consent before sending marketing or other regulated communications through connected services.
We may share information only where necessary for legitimate business and service-related purposes, including with:
Authorized users within your organization
Service providers and technology partners that help us operate the platform
Third-party integrations that you choose to connect
Professional advisers, where necessary
Government authorities, regulators, or law enforcement where required by applicable law
A successor organization in connection with a merger, acquisition, restructuring, or sale of assets
We do not sell personal information to third parties for their independent marketing purposes.
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include:
Access controls
Role-based permissions
Authentication mechanisms
Restricted access to sensitive information
Secure data storage practices
Monitoring and maintenance of our systems
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
We retain information for as long as reasonably necessary to:
Provide our services
Maintain user accounts
Meet legal, accounting, or regulatory requirements
Resolve disputes
Enforce agreements
Maintain legitimate business records
Customer Data may be retained for the duration of the applicable customer relationship and thereafter as necessary for the purposes described above, subject to applicable law and contractual obligations.
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request information about how your data is processed
To exercise applicable rights, please contact us using the contact information provided below.
If you are a customer or contact of a business that uses Build Enquiry, you may need to contact that business directly regarding your personal information, as the business may control the Customer Data entered into the platform.
We may use cookies and similar technologies to:
Keep users logged in
Remember preferences
Maintain platform functionality
Understand how our website and services are used
Improve performance and user experience
Enhance security
You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website or platform.
Build Enquiry is intended for business and professional use and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Your information may be processed or stored in locations where we or our service providers operate. Where required by applicable law, we will take reasonable steps to provide appropriate safeguards for such transfers.
Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party service before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Build Enquiry Operated by Broadsy Technologies Pvt. Ltd.
Email: sales@broadsytechnologies.com Phone: +91 9033602129 Website: www.buildenquiry.com
© 2026 Build Enquiry / Broadsy Technologies Pvt. Ltd. All rights reserved.